Welcome
  • Sign In
  • Create an Account
My Cart
Search
Advanced Search
Menu
Account

 PRIVACY POLICY

This privacy policy applies between you, the User of this Website and AsianDukan, the owner and provider of this Website. AsianDukan takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.

This privacy policy should be read alongside, and in addition to, our Terms and Conditions, which can be found at: https://www.asiandukan.co.uk/terms-and-conditions

 

Please read this privacy policy carefully.

Definitions and interpretation

  1. In this privacy policy, the following definitions are used:

Data

collectively all information that you submit to AsianDukan via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;

Cookies

a small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause below (Cookies);

Data Protection Laws

any applicable law relating to the processing of personal Data, including but not limited to the GDPR, and any national implementing and supplementary laws, regulations and secondary legislation;

GDPR

the UK General Data Protection Regulation;

AsianDukan,  
 we or us

AsianDukan of 187-189 Upper Tooting Road, London, SW17 7TG;

UK and EU Cookie Law

the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011 & the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2018;

User or you

any third party that accesses the Website and is not either (i) employed by AsianDukan and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to AsianDukan and accessing the Website in connection with the provision of such services; and

Website

the website that you are currently using, www.asiandukan.co.uk, and any sub-domains of this site unless expressly excluded by their own terms and conditions.
  1. In this privacy policy, unless the context requires a different interpretation:
    1. the singular includes the plural and vice versa;
    2. references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy;
    3. a reference to a person includes firms, companies, government entities, trusts and partnerships;
    4. "including" is understood to mean "including without limitation";
    5. reference to any statutory provision includes any modification or amendment of it;
    6. the headings and sub-headings do not form part of this privacy policy.

Scope of this privacy policy

  1. This privacy policy applies only to the actions of AsianDukanand Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.
  2. For purposes of the applicable Data Protection Laws, AsianDukanis the "data controller". This means that AsianDukan determines the purposes for which, and the manner in which, your Data is processed.

Data collected

  1. We may collect the following Data, which includes personal Data, from you:
    1. name;
    2. contact information such as email addresses, home or business addresses and telephone numbers;

in each case, in accordance with this privacy policy.

How we collect Data

  1. We collect Data in the following ways:
    1. data is given to us by you; and
    2. data is collected automatically.

Data that is given to us by you

  1. AsianDukanwill collect your Data in a number of ways, for example:
    1. when you contact us through the Website, by telephone, post, e-mail or through any other means;
    2. when you use our services;

in each case, in accordance with this privacy policy.

Data that is collected automatically

  1. To the extent that you access the Website, we will collect your Data automatically, for example:
    1. we automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.
    2. we will collect your Data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies, and how we use them on the Website, see the section below, headed "Cookies".

Our use of Data

  1. Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:
    1. internal record keeping;

in each case, in accordance with this privacy policy.

  1. We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed "Your rights" below).

Who we share Data with

  1. We may share your Data with the following groups of people for the following reasons:
    1. our employees, agents and/or professional advisors - so our staff and consultants can access information on our onsite orders;
    2. third party service providers who provide services to us which require the processing of personal data – e.g. to enable us to use third party couriers and delivery companies to deliver goods to our customers;
    3. third party payment providers who process payments made over the Website – e.g. to enable third party payment providers to securely process user payments and refunds;

in each case, in accordance with this privacy policy.

Keeping Data secure

  1. We will use technical and organisational measures to safeguard your Data, for example:
    1. access to your account is controlled by a password and a user name that is unique to you.
    2. we store your Data on secure servers.
  2. We are certified to PCI DSS. This family of standards helps us manage your Data and keep it secure.
  3. Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: customer@Asiandukan.co.uk.
  4. If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.

Data retention

  1. Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted.
  2. Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.

Your rights

  1. You have the following rights in relation to your Data:
    1. Right to access- the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is "manifestly unfounded or excessive." Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.
    2. Right to correct- the right to have your Data rectified if it is inaccurate or incomplete.
    3. Right to erase- the right to request that we delete or remove your Data from our systems.
    4. Right to restrict our use of your Data- the right to "block" us from using your Data or limit the way in which we can use it.
    5. Right to data portability- the right to request that we move, copy or transfer your Data.
    6. Right to object- the right to object to our use of your Data including where we use it for our legitimate interests.
  2. To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address: customer@Asiandukan.co.uk.
  3. If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner's Office (ICO). The ICO's contact details can be found on their website at https://ico.org.uk/.
  4. It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.

Links to other websites

  1. This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

Changes of business ownership and control

  1. AsianDukanmay, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of AsianDukan. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us.
  2. We may also disclose Data to a prospective purchaser of our business or any part of it.
  3. In the above instances, we will take steps with the aim of ensuring your privacy is protected.

Cookies

  1. This Website may place and access certain Cookies on your computer. AsianDukan uses Cookies to improve your experience of using the Website and to improve our range of products. AsianDukanhas carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and respected at all times.
  2. All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.
  3. Before the Website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling AsianDukanto provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.
  4. This Website may place the following Cookies:

Type of Cookie

Purpose

Strictly necessary cookies

These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.

Analytical/performance cookies

They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Functionality cookies

These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  1. You can find a list of Cookies that we use in the Cookies Schedule.
  2. You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser.
  3. You can choose to delete Cookies at any time; however you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.
  4. It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.
  5. For more information generally on cookies, including how to disable them, please refer to aboutcookies.org. You will also find details on how to delete cookies from your computer.

General

  1. You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.
  2. If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.
  3. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
  4. This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.

Changes to this privacy policy

  1. AsianDukan reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations. You may contact AsianDukan by email at customer@Asiandukan.co.uk.

Attribution

  1. This privacy policy was created using a document from Rocket Lawyer(https://www.rocketlawyer.com/gb/en).

04 June 2021 

 

Cookies

Below is a list of the cookies that we use. We have tried to ensure this is complete and up to date, but if you think that we have missed a cookie or there is any discrepancy, please let us know.

 

Strictly necessary

We use the following strictly necessary cookies:

Description of Cookie

Purpose

add_to_cart

Used by Google Tag Manager. Captures the product SKU, name, price and quantity removed from the cart, and makes the information available for future integration by third-party scripts.

guest-view

Stores the Order ID that guest shoppers use to retrieve their order status. Guest orders view. Used in “Orders and Returns” widgets. Is Secure? No HTTP Only: Yes Expiration Policy: Session Module: Magento_Sales

login_redirect

Preserves the destination page that was loading before the customer was directed to log in. A login redirect is used with the mini cart for logged-in customers if the Display Mini Cart configuration option is set to Yes. Is Secure? No HTTP Only: No Expiration Policy: Session Module: Magento_Customer

mage-banners-cache-storage

Stores banner content locally to improve performance.

mage-messages

Tracks error messages and other notifications that are shown to the user, such as the cookie consent message, and various error messages. The message is deleted from the cookie after it is shown to the shopper. There is not an option to disable this cookie. Is Secure? No HTTP Only: No Expiration Policy: Duration 1 year. Cleared on frontend when the message is displayed to the user. Module: Magen

mage-translation-storage (local storage)

Stores translated content when requested by the shopper. Used when Translation Strategy is configured as “Dictionary (Translation on Storefront side)”. Is Secure? No HTTP Only: No Expiration Policy: Per local storage rules Module: Magento_Translation

mage-translation-file-version (local storage)

Tracks the version of translations in local storage. Used when Translation Strategy is configured as Dictionary (Translation on Storefront side). Is Secure? No HTTP Only: No Expiration Policy: Per local storage rules Module: Magento_Translation

product_data_storage (local storage)

Stores configuration for product data related to Recently Viewed / Compared Products. Is Secure? No HTTP Only: No Expiration Policy: Per local storage rules Module: Magento_Catalog

recently_compared_product (local storage)

Stores product IDs of recently compared products. Is Secure? No HTTP Only: No Expiration Policy: Per local storage rules Module: Magento_Catalog

recently_compared_product_previous (local storage)

Stores product IDs of previously compared products for easy navigation. Is Secure? No HTTP Only: No Expiration Policy: Per local storage rules Module: Magento_Catalog

recently_viewed_product (local storage)

Stores product IDs of recently viewed products for easy navigation. Is Secure? No HTTP Only: No Expiration Policy: Per local storage rules Module: Magento_Catalog

recently_viewed_product_previous (local storage)

Stores product IDs of recently previously viewed products for easy navigation. Is Secure? No HTTP Only: No Expiration Policy: Per local storage rules Module: Magento_Catalog

remove_from_cart

Used by Google Tag Manager. Captures the product SKU, name, price and quantity added to the cart, and makes the information available for future integration by third-party scripts.

stf

Records the time messages are sent by the SendFriend (Email a Friend) module. Is Secure? Yes HTTP Only: Yes Expiration Policy: Session Module: Magento_SendFriend

X-Magento-Vary

Configuration setting that improves performance when using Varnish static content caching. Is Secure? Yes HTTP Only: Yes Expiration Policy: Based on PHP setting session.cookie_lifetime Module: Magento_PageCache

amz_auth_err

Used if Enable Login with Amazon is enabled. Value 1 indicates an authorization error. Is Secure? No HTTP Only: No Expiration Policy: 1 year Module: Amazon Pay

amz_auth_logout

Used if Enable Login with Amazon is enabled. Value 1 indicates that the user should be logged out. Is Secure? No HTTP Only: No Expiration Policy: 86400s (24h) Module: Amazon Pay

form_key

A security measure that appends a random string to all form submissions to protect the data from Cross-Site Request Forgery (CSRF). Is Secure? No HTTP Only: No Expiration Policy: PHP: Based on PHP setting session.cookie_lifetime JS: Session Module: Page Cache

mage-cache-sessid

The value of this cookie triggers the cleanup of local cache storage. When the cookie is removed by the backend application, the Admin cleans up local storage, and sets the cookie value to true. Is Secure? No HTTP Only: No Expiration Policy: Session Module: Magento_Customer

mage-cache-storage

Local storage of visitor-specific content that enables ecommerce functions. Is Secure? No HTTP Only: No Expiration Policy: Session Module: Magento_Customer, Magento_Persistent

mage-cache-storage (local storage)

Local storage of visitor-specific content that enables ecommerce functions.

 

Is Secure? No

HTTP Only: No

Expiration Policy: Session

Module: Magento_Customer, Magento_Persistent, Magento_NegotiableQuote

mage-cache-storage-section-invalidation (local storage)

Forces local storage of specific content sections that should be invalidated.

 

Is Secure? No

HTTP Only: No

Expiration Policy: Per local storage

Module: Magento_Customer

persistent_shopping_cart

 

Stores the key (ID) of persistent cart to make it possible to restore the cart for an anonymous shopper.

 

Is Secure? Yes

HTTP Only: Yes

Expiration Policy: Based on Persistent Shopping Cart - Persistence Lifetime (seconds) configuration

Module: Magento_Persistent

private_content_version

Appends a random, unique number and time to pages with customer content to prevent them from being cached on the server.

 

It is set in multiple places: in PHP, in JavaScript as a cookie, and in JavaScript to local storage.

 

For the HTTP Only Yes (based on request) means that the cookie Secure if set during HTTPS request and unsecure if set during HTTP request.

 

Is Secure? Yes (based on request), No

HTTP Only: No

Expiration Policy: Based on Persistent Shopping Cart - Persistence Lifetime (seconds) configuration

PHP: 1 year / 315360000s (10yr)

JS: 1 day

JS local storage: Per local storage rules (forever)

Module: Magento_PageCache, Magento_Customer

section_data_ids

Stores customer-specific information related to shopper-initiated actions such as display wish list, checkout information, etc.

Is Secure? No

HTTP Only: No

Expiration Policy: Session

Module: Magento_Customer

store

 

Tracks the specific store view / locale selected by the shopper.

Is Secure? No

HTTP Only: Yes

Expiration Policy: 1 year

Module: Magento_Store

mage-banners-cache-storage - local storage

 

Local storage for Banner functionality.

Is Secure? No

HTTP Only: No

Expiration Policy: Per local storage rules

Module: Magento_Banner

 

 

 
 
 

Analytical/performance

We use the following analytical/performance cookies:

Description of Cookie

Purpose

Google Universal Analytics Cookies - Non-Exempt - Adobe Commerce Only

JavaScript Libraries: gtag.js and analytics.js _ga: Distinguishes visitors to your site. _gid: Distinguishes visitors to your site. gat: Used to throttle request rate. dc_gtm_: Throttles request rate when Google Analytics is deployed with Google Tag Manager. AMP_TOKEN: Contains a token that can be used to retrieve a Client ID from AMP Client ID service. Other possible values include opt-out, inflight request or an error retrieving a Client ID from AMP Client ID service.

_gac_<property-id>: Contains campaign-related information for the user. Google AdWords conversion tags read this cookie if Google Analytics is linked to your AdWords account.

Google Analytics Cookies - Non-Exempt – Magento Open Source Only

JavaScript Library: ga.js
__utma: Distinguishes shoppers and sessions .This cookie is created when the JavaScript library executes and there is no existing
__utma cookie. The cookie is updated every time data is sent to Google Analytics.
__utmt: Used to throttle request rate.
__utmb: Determines new sessions/visits. This cookie is created when the JavaScript library executes and there is no existing __utmb cookie. The cookie is updated every time data is sent to Google Analytics.

_utmz: Saves the traffic source or campaign that explains how the shopper reached your site. The cookie is created when the JavaScript library executes, and is updated every time data is sent to Google Analytics.

__utmv: Stores visitor-level custom variable data. This cookie is created when a developer uses the _setCustomVar method with a visitor-level custom variable. This cookie is updated every time data is sent to Google Analytics.

 

 

 
   
  
 

Functionality

We use the following functionality cookies:

Description of Cookie

Purpose

Product Recommendations cookies

The following cookies are used by Product Recommendations for Magento Commerce customers. These cookies are installed with the DataServices module.
mg_dnt: Allows you to restrict Magento data collection if you have custom code to manage cookie consent on your site.
user_allowed_save_cookie: Used for Magento’s cookie restriction mode.
authentication_flag: Indicates if a shopper has signed in or signed out. This cookie is updated at the same time as the dataservices_customer_id cookie.

dataservices_customer_id: Indicates if a shopper has signed in or signed out. This cookie does not contain the customer ID.

dataservices_cart_id: Identifies a shopper’s cart actions.

dataservices_product_context: Identifies a shopper’s product interactions.

 

Contacting Us

If you have any questions about our site or this Privacy Policy, please contact us by email. Please ensure that your query is clear, particularly if it is a request for information about the data we hold about you.

Changes to Our Privacy Policy

We may change this Privacy Policy as we may deem necessary from time to time, or as may be required by law. Any changes will be immediately posted on our site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of our site following the alterations. We recommend that you check this page regularly to keep up-to-date.